Last Updated: 16 August 2026

Welcome to Shopoint.

These Terms & Conditions apply to your use of the Shopoint website and purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions to the extent applicable.

1. General

Shopoint operates an online retail store offering products including watches, perfumes, accessories, bundles, and related products.

We may update our products, prices, website content, promotions, and these terms from time to time.

2. Product Information

We aim to display product descriptions, photographs, specifications, prices, and availability as accurately as reasonably possible.

However:

  • Screen colors may vary between devices.
  • Product packaging may change.
  • Minor visual differences may occur.
  • Images may be used for presentation purposes.
  • Product availability may change without notice.

Customers should review the product description carefully before ordering.

3. Prices

Prices displayed on the website are shown in Pakistani Rupees (PKR) unless stated otherwise.

Prices may change without prior notice.

The applicable price is generally the price shown when the order is placed, subject to correction of obvious technical or pricing errors.

4. Orders

After an order is placed, Shopoint may contact the customer for order verification or confirmation.

We reserve the right to decline or cancel an order where reasonably necessary, including circumstances involving:

  • Incorrect customer information
  • Product unavailability
  • Suspected fraudulent activity
  • Pricing or website errors
  • Delivery limitations
  • Inability to confirm the order

If payment has already been collected for an order that Shopoint cancels, any applicable refund will be handled according to the relevant payment method and circumstances.

5. Cash on Delivery

Cash on Delivery may be available for eligible orders and delivery locations.

Customers should provide accurate:

  • Name
  • Phone number
  • Delivery address
  • City/location information

Repeated refusal of confirmed Cash on Delivery orders may affect the availability of COD for future orders.

6. Delivery

We aim to dispatch and deliver orders as efficiently as possible.

Delivery times are estimates and may be affected by:

  • Courier operations
  • Public holidays
  • Weather
  • Remote locations
  • Incorrect addresses
  • High order volumes
  • Events outside our reasonable control

Shopoint is not responsible for unavoidable courier delays beyond our direct control, but customers may contact us for assistance with order tracking.

7. Inspecting Your Parcel

Where a courier or delivery arrangement permits inspection before payment, customers should follow the applicable courier procedure.

The ability to open or inspect a parcel may vary depending on courier policies and delivery circumstances.

8. Returns and Exchanges

Returns or exchanges are subject to Shopoint’s applicable return/refund policy.

Customers should contact us promptly if:

  • An incorrect product is delivered
  • The product arrives damaged
  • There is a confirmed product issue
  • An eligible return or exchange is required

Items should generally be returned in their original condition, packaging, and with included accessories where applicable.

Certain products may have hygiene, usage, packaging, or other eligibility restrictions.

9. Perfumes and Fragrances

Fragrance experience can vary from person to person.

Factors such as skin chemistry, environment, storage, application, and personal preference may affect perceived scent and longevity.

A customer’s personal preference regarding fragrance alone may not necessarily constitute a product defect.

10. Watches

Customers should follow relevant care instructions for watches.

Damage resulting from misuse, impact, improper handling, unauthorized repair, water exposure beyond any stated resistance rating, or normal wear and tear may not qualify as a manufacturing defect.

11. Promotions and Discount Codes

Promotional offers may:

  • Be available for a limited period
  • Apply only to selected products
  • Require a minimum order value
  • Be limited to one use
  • Be withdrawn or changed where reasonably necessary

Unless specifically stated, promotional discounts may not be combined.

12. Website Use

You agree not to use the website to:

  • Commit fraud
  • Attempt unauthorized access
  • Disrupt website functionality
  • Introduce malicious software
  • Misuse customer or business information
  • Conduct unlawful activity

13. Intellectual Property

Shopoint branding, logos, website design elements, original graphics, written content, and other Shopoint-owned materials may not be copied or commercially reused without permission, except where permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

14. Third-Party Services

Shopoint may rely on third-party providers for:

  • Hosting
  • Payments
  • Courier services
  • Analytics
  • Website functionality

Certain aspects of those services may also be subject to the third party’s own terms.

15. Limitation of Responsibility

To the extent permitted by applicable law, Shopoint will not be responsible for indirect losses arising solely from circumstances outside its reasonable control.

Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded.

16. Privacy

Use of personal information is addressed in our Privacy Policy.

Customers should review that policy alongside these Terms & Conditions.

17. Changes to These Terms

Shopoint may revise these Terms & Conditions as the business, website, products, or applicable requirements change.

The latest version published on the website will include the updated date.

18. Contact Information

For questions regarding an order or these Terms & Conditions:

Shopoint

Phone & WhatsApp: 0327 8859051
Email: shopointpkofficial@gmail.com